This is a real story that happened to me. Me and three of my friends in the University bought four HP Pavilion DV 5 1104TX entertainment note book spending Rs 130000 (1300 USD) in the September 2008. It had one year international warranty too. At that time this was the newest HP Pavilion series in the market. So we were proud about that and it was a amazing notebook for us with a great configuration. Then we used it about six or seven months without no problem.
Then after seven months it started giving a slight problem with the display. This thing was started happening all the notebooks except my notebook. There was no problem for them because the notebooks were under warranty period. The problem was it was showing some lines when the machine was booting. Then it became worst and they couldn’t even work after booting the machine. It occurred continuously. Then they all claimed for warranty and got replaced the display. In my note book there were no problems. Then the warranty period expired.
After one month of expiring warranty battery of my notebook was dead. I tried to claim the warranty and they told me that the warranty has expired and they cannot help with it. They told me to replace the battery after paying Rs 11000 (110 USD). I didn’t have money at that time in my hand and so I didn’t replace it and used it continuously without the battery of it. After three or four months of that one day when I tried to boot the notebook the electricity disconnected suddenly and my notebook switched of at once. Then after that when the electricity came back I tried to switch on my notebook. But I couldn’t do it. Then I took it to a technician and they told me that the motherboard has burnt and I have to replace the motherboard after spending another Rs 45000 ($450USD). I was very much disappointed about that. Before few weeks of this it also started giving that display problem also in my notebook. So to replace the display it will cost around Rs 20000 (200USD). So altogether to repair my notebook it will cost about Rs 76000 (760 USD). So using that money I can buy a brand new notebook with warranty. So I sold it for parts and now I’m searching for a good laptop brand except HP. I will never buy HP notebooks again.
At this time all the other notebooks which bought with me are giving more problems. One is having the battery issue with the display issue again. The other two have the battery issue. So this pavilion series is a very bad series. We all are tired with this series. We all will never buy HP products again.
If you are also going to buy notebooks concern about these things. If you also have such an experience share it with us.